💡 Unlike other providers, you’re only charged when a document is fully signed - not just when it’s sent.

✅ If a signer declines to sign, you won’t be charged.
✅ If you cancel a signature request before it's signed, you don’t pay.
✅ If multiple recipients sign a document, it still counts as just one envelope when completed.

Yes, all monthly and annual plans renew automatically at the end of your billing cycle.
🚨 To cancel, you must notify us at least 30 days before renewal by emailing moc.ngiSlaeRe@ofni

To cancel your subscription, simply email moc.ngiSlaeRe@ofniat least 30 days before your renewal date to ensure it doesn’t renew for the next billing cycle.

Currently, eRealSign sends all invoices directly to your email when you make a payment. If you need a copy of an invoice or have any billing questions, contact our support team.

Currently, eRealSign sends all invoices directly to your email when you make a payment. If you need a copy of an invoice or have any billing questions, contact our support team.

Each plan includes 600 envelopes per year/per user, additional users can be added to Small Team & Team Plan. But max envelope count remain same as the paln selected.
For example in Small Team Plan, you can request additional users but envelopes per year remains at 1800/year

SOLO PLAN: 600/Year
SMALL TEAM PLAN: 1800/Year,(3 users included) - Additional users at no additional cost
TEAMS PLAN: 2400~4200/Year,(4 to 7) users included - Additional users at no additional cost

📌 Need more? No problem! eRealSign automatically switches to a pay-as-you-go model, with unlimited users so you only pay for envelopes you actually use - no forced upgrades or overage fees!

With eRealSign’s built-in email tracking, you’ll never have to wonder if your document was delivered.
✔ If an email bounces due to a wrong address or a full inbox, you’ll be notified immediately.
✔ You can track when your recipient receives, opens, and signs the document - all in real time.

eRealSign is the only e-signature platform that offers Screen Sharing Assistance.
💡 This feature lets you see your recipient’s screen in real time and guide them step-by-step while on a call. No more confusion, delays, or back-and-forth emails!